Terms of Service

Welcome to Between Tasks. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing our website, enrolling in our programs, or using our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Description of Services

Between Tasks provides educational programs, workshops, research content, and resources focused on improving transition moments and reducing mental friction in work. Our services include:

• Online and in-person programs and workshops
• Digital resources, tools, and guides
• Research publications and insights
• Individual and organizational consulting

3. User Accounts

To access certain services, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. Program Enrollment and Participation

Enrollment

When you enroll in a program or workshop, you agree to:

• Complete payment as specified
• Participate in good faith and follow program guidelines
• Respect other participants and facilitators
• Use program materials only for personal learning (not commercial use)

Refund Policy

We offer refunds according to the following terms:

• Full refund if requested within 14 days of enrollment and before program commencement
• Partial refund (50%) if requested within 7 days of program start
• No refunds after 7 days from program start date
• Custom arrangements may apply to organizational partnerships

5. Intellectual Property

Our Content

All content on our website and in our programs — including text, graphics, logos, frameworks, exercises, and software — is owned by Between Tasks or our licensors and protected by copyright, trademark, and other intellectual property laws.

Your License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our services for personal or internal business purposes
• Download and use program materials as specified in your enrollment
• Share learnings from our programs within your organization (if applicable)

Restrictions

You may not:

• Reproduce, distribute, or create derivative works from our content without permission
• Use our materials for commercial training or consulting without a license
• Remove copyright or proprietary notices from any materials
• Reverse engineer or attempt to extract source code from our software

6. Research Participation

Our programs may include research components. Participation is voluntary and subject to separate informed consent. Research data is used only as described in our Privacy Policy and research protocols.

7. User-Generated Content

If you submit content through our platforms (comments, reflections, feedback), you:

• Retain ownership of your content
• Grant us a license to use it for service improvement and research (anonymized)
• Confirm it does not violate third-party rights or applicable laws
• Agree we may moderate or remove content that violates these terms

8. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind. We do not guarantee:

• Specific outcomes or results from program participation
• Uninterrupted or error-free service
• Accuracy or completeness of all content
• That our services will meet all your requirements

Our programs provide education and frameworks, not medical, psychological, or professional advice. Consult appropriate professionals for specific concerns.

9. Limitation of Liability

To the fullest extent permitted by law, Between Tasks and its team members shall not be liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount you paid for the specific service

10. Indemnification

You agree to indemnify and hold harmless Between Tasks from claims, damages, and expenses arising from:

• Your violation of these Terms
• Your violation of third-party rights
• Your use of our services

11. Termination

We may suspend or terminate your access to our services if you:

• Violate these Terms of Service
• Provide false or misleading information
• Engage in conduct that harms our services or other users

You may terminate your account at any time by contacting us. Termination does not affect payment obligations or licenses granted before termination.

12. Changes to Terms

We may update these Terms periodically. Significant changes will be communicated via email or website notice. Continued use after changes constitutes acceptance of updated Terms.

13. Governing Law

These Terms are governed by the laws of the United Kingdom. Disputes shall be resolved in the courts of Edinburgh, Scotland.

14. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy and any program-specific agreements, constitute the entire agreement between you and Between Tasks.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full effect.

No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

15. Contact Information

For questions about these Terms of Service, contact us:

• Email: legal@pcperformancebenchmark.com
• Mail: Between Tasks, 42 George Street, Edinburgh EH2 2LR, United Kingdom